Privacy Policy

Effective immediately upon registration

This Privacy Policy describes how BOUNCE ELECTRIC 1 PRIVATE LIMITED (including its affiliates, subsidiaries, group companies, and parent company WICKEDRIDE ADVENTURE SERVICES PRIVATE LIMITED) (collectively, “Bounce Infinity”, “We”, “Us”) collects, uses, and discloses information about you (“You”, “Your”) when you use our services, including our mobile application (the “Service”).

By registering for or using the Service, you consent to the practices described below.

1. Information We Collect

a) Information You Provide

When registering or using the Service, you provide personal information used to enable and maintain the Service, improve quality, personalize experience, track usage, provide support, communicate with you, back up systems, enhance security, and comply with legal obligations.

  • Name
  • Phone number
  • Email
  • Password
  • Emergency contact number and relationship
  • Blood type
  • Driving license
  • Your photograph
  • Address
  • Age
  • Gender

b) Information Collected with Consent

With your consent, we may also collect and store:

  • IP addresses used to access the website or mobile application
  • GPS location of Bounce Infinity vehicles
  • IoT data from vehicles and interfaces
  • Correspondence you send us (emails, letters, messages)
  • Engagement data with our messages (e.g., opened, deleted, forwarded)
  • Information from calls, emails and other communications

Data is stored on Amazon Web Services (AWS) infrastructure. AWS privacy practices: aws.amazon.com/privacy.

To opt out of this collection, write to dpo@bounceinfinity.com.

c) Information from Third Parties & Cookies

We may receive information from business partners, contractors, and affiliates, and use cookies to improve your experience (e.g., personalization, session continuity). You can delete or block cookies in your browser, though some features may be limited.

2. Use & Sharing of Information

3. Information Sharing Scenarios

Such transfers do not include selling, renting, or disclosing information for commercial purposes in violation of this Policy.

4. Data Security

We employ industry‑approved physical, electronic, and procedural safeguards. Sensitive data is encrypted or hashed at rest and is decrypted only when necessary for processing.

Payments

Transactions are protected via encryption through our payment partners: PayU Money, Paytm, Payzapp, Razorpay, and Freecharge. We do not access your payment details and are not responsible for the products or services of payment gateways. Their privacy policies may differ.

Disputes related to payment gateway services must be resolved directly with the respective gateway.

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security and are not liable for unauthorized access or misuse by third parties.

5. Opt-Out

If you no longer wish to receive communications or want to limit certain data uses, email us at dpo@bounceinfinity.com.

6. Changes to This Policy

We may modify this Policy from time to time. Updates will be posted on our website and/or mobile application. Continued use of the Service constitutes acceptance of the updated Policy.

7. Contact & Grievance Officer

If you wish to review, change, or delete personal information we have collected from you, permanently delete your account, or have questions about this Policy, contact our Data Protection and Grievance Officer:

Data Protection and Grievance Officer:
Name: Vinay Rotti
Email: dpo@bounceinfinity.com
Address: 1201–1206, 12th Floor, Spaze Plazo, Sector-69, Haryana
GSTIN: 06AAFCT8738C1Z9
PAN: AAFCT8738C

8. Governing Law

All disputes related to this Privacy Policy are subject to the exclusive jurisdiction of the courts at Bangalore, India.